At the core of most modern marketing and sales operations are customer relationship management (CRM) systems, which capture leads, track customer interactions, automate campaigns, and measure performance while delivering a seamless customer experience.
Although HubSpot CRM is one of the most popular options due to its marketing automation, sales pipelines, and inbound methodology, it may not be the best fit for every organization, as some may find it costly as they scale, others may require more in-depth customization, and many prefer different pricing models or feature flexibility.
What is a CRM for Marketing?
A marketing CRM is software that allows businesses to manage customer data, cultivate leads, and automate campaigns, connecting sales and marketing activities to run targeted campaigns, track engagement, and measure return on investment.
Today, CRM platforms are integrated with marketing automation, email campaigns, and analytics to provide a complete view of the customer journey.
Why Consider HubSpot Alternatives?
- Pricing: Costs rise significantly as contacts, users, and features scale.
- Customization: Some teams need more flexible workflows and reporting.
- Specialization: Certain industries require niche solutions (e.g., eCommerce, SaaS).
- Integrations: Businesses may prefer CRMs that integrate better with their existing tech stack.
Key Features to Look for in a HubSpot Alternative
- Marketing automation (email campaigns, workflows, lead nurturing)
- Lead and contact management
- Custom reporting and analytics
- Integration with sales & marketing tools
- Scalability and pricing flexibility
- Customer segmentation and personalization
- AI-powered insights
Top 10 HubSpot Alternatives CRM for Marketing in 2025
1. Salesforce CRM
- Advanced marketing automation
- AI-driven insights with Einstein
- Extensive third-party integrations
- Highly customizable dashboards and workflows
2. Zoho CRM
- Affordable pricing
- Omnichannel marketing
- Workflow automation
- Zia AI for sales and marketing predictions
3. ActiveCampaign
- Marketing automation & email sequences
- Dynamic customer journeys
- Lead scoring
- eCommerce and CRM integrations
4. Freshsales (by Freshworks)
- Built-in email and automation
- AI-driven lead scoring
- Multi-channel engagement
- Affordable plans
5. Insightly
- Unified CRM and project management
- Campaign automation
- Detailed customer journey mapping
- Strong analytics
6. Keap (formerly Infusionsoft)
- Email & SMS campaigns
- Automated workflows
- Payment and eCommerce integrations
- Lead capture and pipeline management
7. Pipedrive
- Visual sales and marketing pipelines
- Workflow automation
- Email tracking & campaign tools
- Easy-to-use interface
8. EngageBay
- Marketing automation & email sequences
- CRM and helpdesk in one
- Lead scoring & segmentation
- Cost-effective pricing
9. Nutshell
- Built-in marketing automation
- Email campaigns
- Analytics & reporting dashboards
- Strong SMB focus
10. Microsoft Dynamics 365
- AI-driven insights
- Advanced campaign automation
- Enterprise scalability
- Microsoft ecosystem integrations (Outlook, Teams, etc.)